Shipping & Returns

Shipping

We use Evri for our courier. Please allow 3 - 5 days for parcels to be dispatched.

Returns

Returns must be made within 21 days of purchase.

You are under the duty to retain and take reasonable care of the goods. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have requested your return/refund.

Goods can be returned to our studio (The R&R Center) in person if you're local and the return/refund can take place there and then. Please make sure you can provide proof of purchase. 

Goods must be received by us in saleable condition in order for us to be able to process a refund. That is unopened and in their original packaging.

Return/refund of goods request must be made by email (info@randrcenter.co.uk), within 21 days of purchasing the goods. You may be asked to provide proof of purchase.

Return address can be found on our 'Contact' page.